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Terms & Conditions (UK) Live at The Local

Last updated: 5 May 2026

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These Terms and Conditions ("Terms") govern your use of the Live at The Local mobile app and related services we provide ("Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

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Operator: LIVE AT THE LOCAL LTD ("we", "us", "our") Company number: 17184773

Your use of personal data is explained in our Privacy Policy published on our website

(https://www.liveat-thelocal.co.uk/privacy-policy).

 

1. Eligibility and accounts

  • You must be at least 13 years old to use the Service.

  • You must provide accurate account information and keep your login credentials secure.

  • You are responsible for all activity carried out using your account.

  • We may suspend or terminate accounts that breach these Terms, pose a risk to other users or the Service, or where required by law.

 

2. User roles and features

Features depend on account type (public users, musicians, venues). See full text for details.

 

3. User Content

You retain ownership of User Content and grant us a licence to operate the Service. We may moderate content where reasonably necessary.

 

4. Rules of use (acceptable use)

No unlawful or abusive content, impersonation, scraping/abuse of limits, security interference, spam, or misuse of third-party integrations.

 

5. Events, maps, location

Listings are informational only. Confirm details with the venue or organiser before travel or

reliance. We do not guarantee accuracy or suitability.

 

6. Verification and moderation

Verification and safety features improve trust but do not guarantee listings are accurate or

lawful.

 

7. Third-party services

Apple, Google/Firebase, maps, email, and potentially payments if introduced. Their terms may also apply.

 

8. Privacy

Explained in the Privacy Policy.

 

9. Intellectual property

We own the Service (excluding your User Content and third-party components). No bulk

scraping or extraction except as permitted by law.

 

10. Beta / TestFlight

Prerelease builds may be unstable; provided "as is".

 

11. Changes

We may update the Service and Terms; material changes will be notified where reasonable.

 

12. Suspension and termination

We may suspend or terminate for breach, risk, legal reasons, or platform rules. You may stop using the Service and request account deletion. In-app deletion is the preferred method; email is available as a fallback. Some data may be retained subject to lawful retention.

 

13. Disclaimers

Service provided "as is" / "as available" to the fullest extent permitted by law. Statutory rights for UK consumers are not affected where applicable.

 

14. Limitation of liability

Subject to mandatory law: no indirect/consequential losses except where recoverable under mandatory law; aggregate cap per 12 months: greater of GBP 100 or fees paid for paid features in that period.

 

15. Indemnity (business use)

Business/professional users may indemnify us for claims arising from their

content/events/conduct, to the extent permitted by law.

 

16. Governing law

England and Wales, subject to mandatory consumer protections. ICO: https://ico.org.uk

 

17. Contact

LIVE AT THE LOCAL LTD Company number: 17184773 Email: support@liveat-thelocal.co.uk

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